FAQ

Q. When will my poster arrive?

A. Your order will be processed and put into production within 24 hours. Then your order is packed and shipped from our warehouse within 1-2 days.

Our Free Shipping option usually takes 3-4 weeks to arrive to your doorstep depending on your country of residence (Factors such as delayed logistics and customs clearings may have an impact on the delivery time). Expedited Shipping usually takes 2-3 weeks but includes a tracking number that can be obtained by emailing info@posterpagoda.com with your order number. If you do not receive your poster within the estimated time, don't worry! Just message us and we should be able to provide you with an update! If your products do not arrive after 60 days you are guaranteed a full refund.

Q. How big are your posters?

A. Our "LARGE" posters are 20x14in (51x36cm) depending on their orientation. There may be up to a negligible 5mm of variance because of cutting errors. Most of our prints come in this size unless otherwise labeled in the product description.

Q. What type of paper do you use?

A. All of our posters are printed on 150g kraft paper (unless otherwise noted in the product description). Kraft paper is an ultra-durable tinted paper that gives all of our posters their signature vintage look and feel.